LongJump Platform-as-a-Service

Host Your Business on LongJump and Reduce Your IT Expenses

As opposed to the business mantra of doing more with less, working on the LongJump Cloud allows you to do more—with more. By leveraging the benefits of a robust and secure computing environment, you’re opening the door to a host of industry-standard solutions enabling you to do more--with more agility, scalability and ROI. With the LongJump Cloud, you can focus on solving pressing business issues, not tangling with technology.

LongJump’s Cloud Infrastructure delivers customers the epitome of service, response, security and system availability.

Multi-tenant Architecture

Forget repeating application and platform code across multiple servers. True multi-tenancy at the tenant-ensures independent UI, data modeling, processing, presentation, administration and developer configurations over a common, manageable code base. Because LongJump’s multi-tenancy is also multi-level, its metadata-driven configuration enables solution providers to offer branded SaaS solutions to their clients with complete control as MSPs with separate billing and configurations--all within LongJump’s Cloud.

99.9% Uptime

LongJump’s proven platform has logged over 30-million user hours since 2003, including large-scale deployments of Fortune 500 customers. Expert back-end management, maintenance and administration means reliable service your team can count on.

World-Class NOC

LongJump hosts its servers with a fully mirrored SAS 70 Type II certified hosting partner (Rackspace) featuring a network operations center that provides redundant N+1 systems, managed firewalls, UPS, diesel-generator backup, HVAC, and biometric security to all systems. The result is a more secure and robust environment than most organizations would build themselves.

Helpful Support Team

Get the answers you need fast. LongJump’s dedicated support team is a natural extension of your IT department. Once a support case is filed, you can expect:

Platform issues responded to within one hour
Resolutions or escalations within one business day

Real-Time Data Mirroring & Disaster Recovery

Your data could not be more secure. Every transaction on LongJump is recorded in real-time on production- and mirrored-database servers to ensure instantaneous and seamless failover protection. Additionally daily server backups are made on tape and backup servers in the event of data loss due to user error, equipment failure or natural disaster.

Industry-Standard Technology Stack

Built on the MySQL Enterprise Edition relational database and the Apache Tomcat Application Server, LongJump’s components are vetted and highly serviceable—providing greater manageability. Because the platform was built using familiar and versatile code such as Java, JSP, HTML and XML, extending the platform is easier and faster than with proprietary technologies.

24x7x365 Response Center

Always on guard, LongJump servers and network infrastructure are monitored 24x7x365, including a series of advanced alert systems to notify hosting team members of any infrastructure issues. Most issues are resolved so quickly, they go unnoticed by users or our reseller partners. Dozens of individual system statistics are monitored to ensure peak performance such as CPU utilization, network throughput, hard disk array response times, and total system availability.

Scalable Capacity

LongJump’s automated provisioning systems can scale operations quickly and easily--rapidly deploying new servers within hours to meet demand and utilize today’s state-of-the-art load balancers. We can also deploy into cloud hosting environments (Amazon EC2) for virtually unlimited scalability.

Stress-Free Upgrades

One of the key benefits of LongJump’s Platform-as-a-Service offering is its lack of IT involvement. Zero, to be exact, with software, infrastructure and architectural maintenance issues. Free your staff from testing, managing, and implementing software hot-fixes, updates and upgrades.

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